DO YOU TAKE CUSTOM ORDERS?
At this time, we are currently closed on custom orders and will make an announcement on the website and/or through IG if we do decide to open.
DO YOU SHIP INTERNATIONALLY?
Yes to a select amount of countries. You will know notified if you can't continue with a purchase of item.
INTERNATIONAL CUSTOMS AND TAXES
Your order may be subject to customs fees or taxes which are levied once a shipment reaches your particular country. Please contact your customs office for a specific amount and percentage breakdown.
Seller is not responsible for these additional fees in order for you to receive your purchased item.
Hand wash and hang dry or dry clean if noted. All items are handmade from vintage materials so please handle with love and care.
DO YOU OFFER REPAIRS?
Domestic shipments within the US. Repairs are only offered for items under certain specific circumstances when item is received within 3 business days, please send an an email.
Textile Storie does not accept returns or offer refunds. All sales are final.
Textile Storie is not responsible for any package once the order is shipped and the customer is provided with a tracking number.